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Explore important plan updates and announcements
In response to the CARES Act, we adjusted our loan parameters to make it easier for participants to borrow against their 401(k) and 457(b) Plan assets. Beginning April 1, 2021, Savings Plus will reinstate the previous loan parameters as follows:
- One loan per plan, not to exceed two outstanding loans across both 401(k) and 457(b) Plans
- Must have a minimum Plan balance of $10,000
- Minimum loan amount of $5,000
For additional information, please review our Loan Fact Sheet.
A New Message from Savings Plus
In an effort to reduce the potential spread of the coronavirus (COVID-19), the Savings Plus Walk in Center is now virtual. Even though our staff is working remotely, we're still here to help you with your retirement planning needs.
While Retirement Specialist worksite visits, walk-in business, and face-to-face meetings have been temporarily suspended, we're providing webinars and virtual appointments. Please visit our registration page for upcoming webinars, dates and times.
Additionally, we made it easier to schedule a virtual appointment or sign up for a webinar with your local Retirement Specialist.
The Savings Plus Solutions Center remains open 5 a.m. to 8 p.m. PT Monday – Friday at (855) 616-4776. We are here to assist you with your account, including initiating transactions, such as: exchanges, loans, unforeseeable emergencies, hardships, and other transactions.
You may fax any completed form to (877) 677-4329 or contact the Customer Solutions Center at (855) 616-4776 to obtain the form to submit by DocuSign.
Continue to access your account and process transactions online. If you are having trouble logging in, please use the Forgot Username and/or Forgot Password feature for assistance.
Email us at AskSavingsPlus@nationwide.com for all other inquiries. We thank you for your patience and remain committed to providing you with secure access to your account. Please do not convey any investment trade instructions through e-mail, as it will not be honored. You may submit investment trade requests by logging in to your account or by contacting the Savings Plus Solutions Center.
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