Contact Us

Have a question about your Savings Plus account? You can contact us in a number of ways.

Voice Response System (VRS)

1-855-616-4776 (4SPN) (toll free) 24 hours a day, 7 days a week. Navigating the VRS is easy:

  • Enter your account number when prompted
  • Enter your date of birth in MM/DD/YYYY format when prompted
  • Enter your 4 digit PIN after date of birth is confirmed

If you need to reset your PIN, you will be able to speak to a Customer Service Representative.

Email

Email us at: AskSavingsPlus@nationwide.com
For general information only: You may not make any changes or access any information about your account by email. Most email is not secure and we encourage you to never provide personal information in email messages, especially information such as your Social Security number. Please note that we will get back to you within one business day.

Savings Plus Service Center

1-855-616-4776 (4SPN) Monday through Friday, 5 a.m. to 8 p.m. (PT). To speak with a service center representative say “representative,” or press 0.

TTY

1-800-848-0833, also Monday through Friday, 5 a.m. to 8 p.m. (PT).

Fax

You can fax documents and questions to us at 877-677-4329.

If you are asking us a question via fax and would like us to contact you, please include your phone number, address or email address, so that we can respond to you in a timely manner.

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Locate Your Retirement Specialist

Make an appointment and learn more about your local Retirement Specialist.

Savings Plus Walk-In Center

1810 16th Street
North Building 
Sacramento, CA 95811

Hours: 8 a.m. to 5 p.m. (PT) Monday through Friday (excluding State holidays)

Keep in mind that information provided by registered representatives is for informational purposes only.

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