How Do I Get a Duplicate Statement?
If you need an additional copy of an account statement or replacement for a lost statement, you can request it online, on paper or over the phone.
Please note - you will be able to secure duplicate online statements after the first quarter, 2016.
If your plan offers online statements, log in to your account and click the Statements link on the left side of the page. On the Statements page, click Get Statements. Then select the statement to download or print.
Online statements require Adobe® Reader®.
You can request a copy of your account statement in writing. If you receive quarterly statements, please indicate which year and quarter you need. If you receive annual statements, indicate the year you need. Don't forget to include your return address. Return your request to us via mail or fax.
On the phone
Call us to request a copy of a statement.
Get the help you need
Contact us if you have questions about your account statements.