smartphone outline

1-855-616-4776 (4SPN)
TTY - 1-800-848-0833

Monday-Friday 5 a.m. – 8 p.m. PT
To speak with a Solutions Center Representative say "representative", or press 0.

laptop outline

Don’t include personal information such as Social Security number. We will typically respond in one business day.

globe outline


Include contact information to receive a response.

envelopes outline

Nationwide Retirement Solutions
P.O. Box 182797
Columbus, OH 43218-2797

airplane outline

Nationwide Financial
1 Nationwide Plaza
Columbus, Ohio 43215-2239

group of people

Make an appointment and learn more about your local Retirement Specialist.

storefront outline

The Walk-in Center is open by appointment.
Schedule an on-site or virtual appointment with one of our Retirement Specialists.

1810 16th Street
Room 108
Sacramento, CA 95811

Hours: 8 a.m. — 5 p.m. (PT) Monday through Friday (excluding State holidays)

Keep in mind that information provided by registered representatives is for informational purposes only.

open sign outline

1-855-616-4776 (4SPN) (toll free) 24 hours a day, 7 days a week. Navigating the VRS is easy:

  • Enter your account number when prompted
  • Enter your date of birth in MM/DD/YYYY format when prompted
  • Enter your 4 digit PIN after date of birth is confirmed
If you need to reset your PIN, you will be able to speak to a Solutions Center Representative. Monday through Friday, 5 a.m. to 8 p.m. (PT).