Have a question about your Savings Plus retirement account?
You can contact us in a number of ways.

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1-855-616-4776 (4SPN)
TTY - 1-800-848-0833

Monday-Friday 5 a.m. – 8 p.m. PT
To speak with a Solutions Center Representative say "representative", or press 0.

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AskSavingsPlus@nationwide.com

Don’t include personal information such as Social Security number. We will typically respond in one business day.

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1-877-677-4329

Include contact information to receive a response.

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Nationwide Retirement Solutions
P.O. Box 182797
Columbus, OH 43218-2797

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Nationwide Retirement Solutions
3400 Southpark Place
Suite A
Attn: DSPF-F2
Grove City, OH 43123

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Make an appointment and learn more about your local Retirement Specialist.

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Our Sacramento Walk-in Center remains closed, but you may schedule a virtual appointment with one of our Retirement Specialists.

1810 16th Street
Room 108
Sacramento, CA 95811

Hours: 8 a.m. - 5 p.m. (PT) Monday through Friday (excluding State holidays)

Keep in mind that information provided by registered representatives is for informational purposes only.

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1-855-616-4776 (4SPN) (toll free) 24 hours a day, 7 days a week. Navigating the VRS is easy:

  • Enter your account number when prompted
  • Enter your date of birth in MM/DD/YYYY format when prompted
  • Enter your 4 digit PIN after date of birth is confirmed
If you need to reset your PIN, you will be able to speak to a Solutions Center Representative. Monday through Friday, 5 a.m. to 8 p.m. (PT).